Return & Exchange Policy

You can request a return or exchange within 7 days of the delivery date. Requests made after this window can't be accepted.

Size didn't fit? Size exchanges are free — just choose “Exchange” when you raise the request.

To be eligible, the item must be:

• Unworn, unwashed and unaltered
• With all original tags and labels attached
• In its original packaging, along with any free gifts
• Free of perfume, deodorant, makeup or other marks

• Items marked “Final sale” or “Non-returnable” on the product page
• Innerwear, socks and other hygiene-sensitive items
• Made-to-order or customised pieces
• Products that have been worn, washed, altered or damaged after delivery

1. 01

   Raise a request

   Go to My Orders, open your delivered order and tap Return / exchange. Choose the item and the reason.

2. 02

   We review it

   Our team checks your request and confirms by email, usually within one business day.

3. 03

   Pick-up or ship back

   We arrange a pick-up where available. Otherwise we'll share simple instructions to send it back.

4. 04

   Refund or new size

   Once the item reaches us and passes a quick check, we issue your refund or ship the exchange.

Approved refunds are sent to your original payment method within 5–7 business days after we receive and inspect the item. Your bank may take a few extra days to show it.

For Cash on Delivery orders, refunds are made by bank transfer or UPI. We will ask you for the details when your return is approved.

Shipping charges (if any) are non-refundable, except when the return is due to our error.

If your order arrives damaged, defective or isn't what you ordered, tell us within 48 hours of delivery with clear photos. We'll arrange a free replacement or a full refund.

Keeping the outer packaging and tags until you've checked your order helps us resolve this faster.

You can cancel from My Orders any time before the order is shipped. Prepaid orders are refunded to the original payment method as described above.